Terms and Conditions
If you wish to bet, or to play games for real money, you will need to open an account with us. By opening an account with us, you agree to be bound by our Account Terms and Conditions of Use. In any event, if you use the Mountbet Website in the course of your business activities, then you are solely responsible for accounting for any general betting duty which may become payable on such activity. If you are in any doubt as to whether your betting activities may constitute bookmaking (in any jurisdiction) and/or whether any general betting duty is payable by you, you should obtain independent legal advice.
By entering into any betting transactions on our site, you agree to be bound by both the Betting – General Conditions and the specific conditions applicable to that particular betting transaction.
Account Terms and Conditions of use
Please read these Terms and Conditions carefully before opening an account with us.
By clicking the “I Confirm” button on the account opening screen, you agree to be bound by these Terms and Conditions.
You will be opening an account with Sports Target BV, and references in these Terms and Conditions to ” Mountbet “, “we”, “us” or “our” will be to this entity. Sports Target BV is licensed and regulated by the Curaçao Gambling Regulator.
1. Your Account
In consideration of our accepting your application to open an account, you represent to us (and acknowledge that we rely on these representations) as follows:
- You are 18 years of age or over, of sound mind and capable of taking responsibility for your own actions and that you can enter into a legally binding agreement with us;
- You agree to provide accurate registration information, including but not limited to your correct date of birth and your country of residence. You agree to inform us of any changes in such details;
- You are the person whose details are provided in connection with your registration or, in the case of legal entities, you are a duly authorised representative of the relevant legal entity;
- You are acting as a principal and not as an agent on behalf of a third party;
- You are not an undischarged bankrupt or in a voluntary arrangement with your creditors or in any other similar situation; and
- You are not located in Afghanistan, Albania, Angola, Australia, Bahamas, Bangladesh, Barbados, Belgium, Bosnia and Herzegovina, Botswana, Bulgaria, Burundi, Cambodia, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, China, Comoros, Cuba, Curacao, Cyprus, Czech Republic, Democratic People’s Republic of Korea (North Korea), Democratic Republic of the Congo (Congo), Denmark, Dutch West Indies, Equatorial Guinea, Eritrea, Estonia, France (and French Territories), Germany, Ghana, Gibraltar, Greece, Guatemala, Guinea Bissau, Haiti, Honduras, Hong Kong, Hungary, Iceland, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Libya, Macau, Madagascar, Malta, Mauritania, Mauritius, Mongolia, Mozambique, Myanmar, Netherlands, New Zealand, Nicaragua, Nigeria, North Korea, Pakistan, Panama, Papua New Guinea, Paraguay, Poland, Portugal, Romania, Russia Federation, Saudi Arabia, Singapore, Slovakia, Somalia, South Sudan, Spain, Sudan, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Turkey, Turkmenistan, Uganda, Ukraine, United Kingdom, United States of America, Uzbekistan, Vatican City, Venezuela, Yemen and Zimbabwe, or any other country with a comparable legal situation.
Mountbet reserves right to amend the list of restricted countries from time to time and without any prior notice.
It is your responsibility to keep your contact details up-to-date on your account. Failure to do so may result in you failing to receive important account related notifications and information from Mountbet, including changes we make to Mountbet’s terms and conditions.
You are solely responsible for the security and confidentiality of your account. In particular, you agree to keep your username, password strictly confidential and you are responsible for any misuse of your password. Provided that we have been correctly supplied with the account information requested, we are entitled to assume that offers and payments are made by you. You should never disclose it to any third party. You undertake to protect your username and password in the same way that you would in respect of your bank cards and any failure to do so shall be at your sole risk and expense. If another person accesses your account, you are solely responsible for all their actions whether or not their access was authorised by you and you hereby indemnify us and hold us harmless against all costs, claims, expenses and damages howsoever arising in connection with the use of or access to your account by any third party.
You will not attempt to sell or otherwise transfer the benefit of your account to any third party and nor will you acquire or attempt to acquire an account which has been opened in the name of a third party.
If you would like information about tools to help you manage your gambling activity, please visit Mountbet’s Responsible Gambling section on our website. You can also find contact details for organisations where you can seek further support if needed on this website.
2. Deposit and withdrawal of Funds
To bet on Mountbet, you need to deposit funds.
You undertake that:
- All money that you deposit in your account is untainted with any illegality and, in particular, does not originate from any illegal activity or source; and all payments made into your account are authorised and you will not attempt to reverse a payment made into your account or take any action which will cause such a payment to be reversed by a third party, in order to avoid any legitimate liability.
- You accept that all transactions may be checked to prevent money laundering and that any transactions made by you which Mountbet deems suspicious, may be reported to the appropriate authorities.
We have a number of controls and checks that take place before any withdrawal request is processed by Mountbet. These checks are part of our ongoing commitment to maintaining the security of our customers’ funds. All withdrawals requests are therefore only processed after the expiry of a set period of time from the withdrawal request being made.
- The deposit limit for new customers (without submitting KYC) is restricted to €500 (or equivalent of user currency)
- Identity verification is triggered upon the Customers with gross losses/settlements of €2000 (or equivalent of user currency) within a rolling 30 day period.
- Source of Wealth information shall be obtained from Customers with gross settlements of €30000 (or equivalent of user currency) within a rolling 365 days. This threshold will be subject to future review.
- Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction.
- Cardholder’s responsibility to know the laws concerning online gambling in his or her country of domicile.
3. Withdrawal Policy
Where possible, all withdrawals are processed using the same payment method that the funds were initially deposited from. We advise that you ensure your registered payment method is the method that you wish to withdraw to.
If it is not possible to withdraw funds using your deposit method, then we will process your withdrawal to your bank account. For using this method, kindly contact us on firstname.lastname@example.org.
It is mandatory to submit your KYC document to process the withdrawal request
All your withdrawal request shall be processed within 48 hours, although this may vary during weekends. However, there could be delay in withdrawal due to compliance checks.
We incur fees when payments are processed and hence we apply a minimum withdrawal amount of €10 (or its equivalent in another currency) as may be amended from time to time. However, customers who have a balance lower than the minimum threshold, can contact our helpdesk to withdraw the full balance amount.
Your free bets cannot be withdrawn, but winnings as a result of placing free bets will be credited to your main wallet. Your original ‘free bet’ stake will not be returned to you.
Please note that your payment method may impose fees for which we are not responsible.
You authorise us, at any time, to use any means that we consider necessary to verify your identity and creditworthiness with any third party providers of information.
You agree that we may from time to time use your name, the name of your home town and/or your image in publicity and/or our promotional materials. We would only seek to do this if you won a large amount of money on one of our products and we would always notify you before using your details and/or your image.
You agree to indemnify and hold Mountbet and any of their subsidiaries, affiliates, officers, directors, consultants, agents and employees harmless from any liabilities, claims, losses or demands made by any third party arising out of your breach of these Terms and Conditions or out of your violation of any law or the rights of any third party.
You agree to indemnify and hold Mountbet, its employees, officers, directors, licensees, distributors, affiliates, vendors, agents, Consultants, harmless from and against all claims, actions, costs, expenses, losses and liabilities arising out of, or in any way connected with its use of this Website in accordance with the terms and conditions mentioned herein.
6. Suspicious Betting
For the purpose of this Clause, “suspicious betting” shall refer to where we have reasonable grounds to believe that a bet or a number of bets have been placed in suspicious circumstances. Suspicious betting shall include, but not be limited to:
- Where there is an inordinate frequency and/or highly unusual pattern of bets (by comparison with betting norms) placed on the same selection(s) in a short space of time;
- Where there is an inordinate frequency and/or highly unusual pattern of Bets placed on the same selection(s) and where the theoretical probability of said selection(s) winning at the time of Bet(s) placement, based on the odds offered on the selection(s) at the time of Bet placement, is largely inconsistent with the theoretical probability of the same selection(s) winning calculated using their accumulated starting prices.
- Where the integrity of an event (or events) has been called into question, including, for example, but not limited to where one (or more) of the participants in an event displays exceptional form which we reasonably believe was known to you or someone connected to you at the time of bet placement but was concealed from the public generally in order to gain an unfair advantage in any bets placed on that event (or those events);
- Where we have reasonable grounds to suspect that a bet or a string of connected bets were placed robotically, by automated means, or otherwise than through the account holder placing each bet manually via their account;
- Where we reasonably believe that you have used unfair external factors or influences connected with the event(s) the subject of any bet(s);
- Where we reasonably suspect that you have opened duplicate accounts or where we reasonably suspect that second or subsequent accounts are under common control with your account with a view to concealing the true worth, nature or pattern of bets placed by you or on your behalf, even if second or subsequent accounts are opened under different names;
- Where we otherwise believe, acting reasonably, that you are acting in concert with others or that you are acting other than on your own behalf;
- Where we reasonably believe that bets have been placed from a location or device other than the location or device which you claim to have used to place a bet;
- Where we identify a pattern of bets that have been placed in quick succession by different or the same account holder(s) that have a combined liability which exceeds what we would expect to accrue on similar Bets during a particular time period based on long term established betting trends.
In the case of any of the activities contemplated under this clause, and without restricting our ability to rely on other remedies that may be available to us, we may, acting reasonably, and depending on the circumstances:
- request such further information from you as may reasonably be required by us to investigate whether the bet or bets constitute suspicious betting for the purpose of Clause;
- suspend or withhold payment of any amounts (or any parts thereof) pending the receipt by us of satisfactory evidence from you in order for us to determine (acting reasonably) that a bet does not constitute a suspicious bet as such term is referred to in this Clause. For example, but without limitation, where we suspect that a bet or a string of connected bets may have been placed robotically or by automated means, we may require you to provide reasonable evidence that each Bet was placed manually by you via your account. You further acknowledge and accept that we reserve the right, at our sole discretion, to collect and process any information in connection with your betting patterns, personal data, depositing of funds and any other related information and inquiries that will help us to investigate any suspected breach of these Terms and Conditions;
- suspend or withhold payment of any amounts (or any parts thereof), usually for no longer than 30 days but where relevant for such longer period of time as may reasonably be required (for example, pending any investigations by Mountbet, any sports governing body, a gambling regulator, a law enforcement authority or any other third party);
- void a bet or a string of connected bets (including for example multiples) prior to the event. Where possible, we shall communicate to you in advance that the bet(s) has (or have) been voided prior to the (first) event the subject of the bet(s);
- calculate any winnings based on the starting price of the event(s) the subject of the bet(s). Where possible, we shall communicate to you in advance that any bet(s) will be settled at the starting price; or
- where there is an inordinate frequency and/or unusual pattern of bets placed on the same selection(s) in a short space of time and where we have reasonable grounds to suspect that the Bets are connected Bets, limit the payment of winnings in respect of those bets (and where necessary with such limitation applied across multiple accounts) to the maximum payout for individual bets on any particular market or markets as set out in the Sportsbook Rules and Regulations.
Where we have reasonable grounds to believe that you have participated in, or have been connected with, any type of suspicious betting, we shall use our reasonable endeavours to investigate such matter, including but not limited to through the use of various collusion, suspicious betting, fraud and cheating detection practices which are used in the gambling industry.
We reserve the right to terminate an account if we reasonably suspect any of the activities described in this Clause in connection with that account. Where a bet is deemed to be, or is declared, void by us prior to an event, any sum deducted from your account with respect to that bet shall be credited to your account.
We will not be liable under any circumstances whatsoever for any loss you or any other person may incur as a result of the collusive or other behaviour in breach of this this Clause. Further, we reserve the right, but shall not be obliged, to take any other actions in the case of any of the activities contemplated in this Clause.
In exercising any of our rights under this Clause, we shall ensure that we exercise such rights in a manner which is fair to you and to our customers generally. If you have any comments or queries in respect of this Clause, please do not hesitate to Contact Us.
7. Errors and Omissions
You will inform us as soon as you become aware of any errors with respect to your account and you will forfeit any amounts shown to be in your account that result from human error or technical fault.
8. Suspension or termination
Either we or you may suspend or terminate your account at any time, either with or without cause, upon notice (we will use our reasonable endeavours to give such notice to you either before or after suspending or terminating your account). Please contact the Mountbet Helpdesk if you would like to close your account.
We may take steps to block you from betting on or using our site (or any part of it) if you are located in certain jurisdictions, for example the United States of America.
Following termination or suspension of your account, Mountbet will, in the normal course of events, return any funds in your account to you in accordance with these terms and conditions. Please contact the Mountbet Helpdesk to recover any funds held in suspended or closed accounts.
However, we reserve the right to withhold the funds in your account from you pending the determination of any investigation (including any relevant external investigation) where:
- we suspect you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site, including where we suspect the account has been linked with fraudulent or dishonest activity; and/or
- we have to withhold the funds in your account by law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.
Following the determination of any such investigation we reserve the right to seize some or all of the funds in your account if we are satisfied that you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site. We will deal with any funds obtained by us in this manner at our sole and absolute discretion and/or in accordance with any advice, request or instruction from any governmental, regulatory or enforcement authority.
In addition, if formally requested by the police, gambling regulators , tax or other authorities or in the event that you fail to provide us with sufficient information to identify yourself in accordance with our own internal procedures or those imposed on us by regulatory authorities (wherever based) we may suspend your account and all functionality relating to the use of your account (e.g. bet management and withdrawal of funds) withhold from you any funds in your account pending determination of any criminal or other legal proceedings or investigation to which such a request may relate or until you provide the necessary ‘know your client’ or ‘age verification’ information as appropriate.
For the avoidance of doubt, at no point during any such period will interest accrue to you on any funds in your account.
9. Force Majeure
In no event, we shall be liable, and shall otherwise be deemed to be in breach of these Terms and Conditions, for any delays or failure in performance, or delay in performing, any of our obligations hereunder caused by circumstances beyond our reasonable control including but not limited to government or regulatory restriction, act of God, power cut, pandemic, breakdowns or malfunctions, trade or labour dispute, act failure or omission of any government or authority, the failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems , interruptions or malfunction of computer/server facilities, or loss of data due to power failure or mechanical difficulties with information storage or retrieval system, unauthorised access, theft, operator errors, severe weather, earthquakes, floods and strikes or other labour problems. In such an event, we reserve the right to cancel or suspend the Services without incurring any liability.
10. Link to other sites
You will find that mountbet.com links to sites that are owned by other people and companies. Being that these sites are not under our direct control, we assume no responsibility for the content nor the claims being made by any other site. By making use of outbound links to other sites, you are agreeing that mountbet.com does not necessarily support the views and opinions put forth by the site in question. We are not liable for any activity that happens on sites other than mountbet.com.
Mountbet takes no responsibility for any issues relating to the taxation of funds from 3rd party. It is the sole responsibility of the player to ensure that any deposits and withdrawals are done so within the realm of the law in the part of the country they live in.
We undertake substantial efforts to protect your confidentiality, identity, preferences and other information it has collected about you and we will not knowingly allow access to this information to anyone outside Mountbet.com, other than as described in this Policy.
All our employees are required to comply with the terms of this Policy. This Policy provides that employees are obligated to keep your information strictly confidential. This obligation continues once an employee has left us.
You should also do your part in protecting your information. Your mountbet.com login password is confidential and must be protected by you. You must not divulge it knowingly to anyone or enable others to discover it. Note, we will never ask you for your account password. .
You may not assign these Terms and Conditions to any third party. Mountbet may assign, transfer or novate any or all of its rights and obligations under these Terms and Conditions to any third party at any time without notice to you.
In the event that any provision of these Terms and Conditions is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.
Any provision of these Terms and Conditions that is invalid, illegal or unenforceable in any jurisdiction will be ineffective in that particular jurisdiction, without affecting the validity, legality or enforceability of that provision in other jurisdictions.
15. Dispute resolution
Our aim is to offer you the greatest customer experience possible. We want to ensure that all of our customers are fully satisfied with the products and service we offer. However, we recognise that there are those rare occasions where we have not been able to meet your expectations. If you are not happy with the service provided, you can contact us via Live-chat (24×7) or email.
If, after raising your issue with our Customer Support Team, you still remain dissatisfied with the outcome, you can request to speak to our Legal Team email@example.com, and your query will be reviewed. You can also escalate your issue further by contacting the Legal Team directly here. Please remember to include your username and details of any previous correspondence that you’ve had with us. Our Legal Team will respond within 48 hours.
The outcome of any issue shall be communicated to you within 10 working days from the date on which the complaint was received, provided that in certain cases, we can extend this further at our discretion.
We reserve the right to make immaterial changes to these Terms and Conditions at any time.
If we make any material changes to these Terms and Conditions, we will give you as much prior notice of such changes as is reasonably practicable but, in any event, customers will be notified of material changes before they come into effect. Material changes will be communicated to you via a pop-up message on web and/or mobile when you log into your account. After being informed of the changes, you will be asked to ‘Agree’ to the changes to continue to use our services. Your continued use of the services after being notified of the material changes, and after indicating your acceptance of them, will be deemed to be your acceptance of the changes. If you do not agree to the material changes, then you will not be able to continue to use the services, but you shall always be able to withdraw your funds subject to these Terms and Conditions.
17. Contact us
Communications and notices to be given by you to us under these Terms and Conditions. We can be contacted at the below mentioned address as set out in the Contact us section of the home page. Postal Address: Sports Target B.V. Fransche Bloemweg Willemstad, Curaçao.
Sports Target B.V. is incorporated and regulated in Curaçao under company number 148053 with it’s registered office at Fransche Bloemweg Willemstad, Curaçao.
Email Address: firstname.lastname@example.org
18. Governing Law and Jurisdiction
These Terms and Conditions will be governed by the laws of Curaçao and the courts of Curaçao have non-exclusive jurisdiction in relation to all disputes under these Terms and Conditions.
Nothing in this paragraph shall prevent Mountbet from applying to the courts of any jurisdiction for such provisional or protective measures as are available under the laws of that jurisdiction; and
19. English Version
These Terms and Conditions have been prepared in various languages other than English for reference only. In the event of any differences between the English version of these Terms and Conditions and any non-English versions, the English version shall prevail.
Betting – General Conditions
Mountbet provides a platform upon which you can enter into various betting transactions in relation to the markets available on our site (“Markets”).
Where customers bet with each other on the Exchange, Mountbet solely acts as a facilitator and does not act as a counterparty.
You can enter into betting transactions either:
- on our site (the “Website Service”); and
- by mobile telephone (“Mountbet Mobile”);
Please note that not all Mountbet betting products are available through each of the betting channels set out above.
In these General Conditions when we refer to “the Services” we mean all the services listed above (where applicable).
In these General Conditions references to “Mountbet”, “we”, “us” and/or “our” are to whichever Mountbet group company is providing the Services to you as set out in the Specific Conditions applicable to your betting transaction.
Please note that there are separate Rules and Regulations for each of our Exchange [and Sportsbook] products. The rules governing how markets are offered, managed and/or settled are not the same for every market on each product. In certain circumstances, a bet that is settled as a winner on one product may be settled as a loser on the other product (and vice versa). Additionally, different settlement rules may apply so that, for example, bets that are a winner on one product may be settled as a dead heat or be voided on the other product. Customers must ensure that they familiarise themselves with the relevant rules that apply to the bets that they place on Mountbet’s products.
If there is any inconsistency between the documents listed above, this document and the relevant Specific Conditions, the Specific Conditions will prevail over this document which will prevail over the documents listed above.
By entering into any betting transactions, you agree to be bound by these General Conditions and the Specific Conditions relevant to your betting transaction (together the “Agreement”).
Conditions relating to your use of the services
License to use our site
Mountbet grants you a limited license to access our site provided that you comply with this Agreement.
The availability of our site does not constitute an offer or invitation by Mountbet to use the site in any jurisdiction in which such use is illegal.
Your use of our site or any data feeds we may provide to you confers no rights whatsoever to the content and related intellectual property rights contained on our site or on any such data feeds. You agree not to monitor, use or copy our web pages or any of our web content, including without limitation any price data. You will not attempt to hack, make unauthorised alterations or introduce any kind of malicious code to the site by any means. You will not (a) reverse engineer or decompile (whether in whole or in part) any software available through the site; or (b) make copies, modify, reproduce, transmit, alter or distribute all or any part of the site or any material or information contained on it. Any unauthorised use or reproduction may be prosecuted.
Use of our Services
You understand that you may lose money on bets placed and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you under any bet be recoverable from us.
It is your responsibility to verify that you are permitted to bet with us according to the jurisdiction of your domicile or habitual residence and/or in which you are located and you agree that you will not bet with us while you are located in a jurisdiction which prohibits you from betting with us. In particular, you will not bet or attempt to bet with us if you are located in the United States of America or in any other country with a comparable legal situation. These countries will be determined by Mountbet from time to time.
You undertake to use our services for legitimate betting purposes only. In particular you undertake not to:
- engage in any activity which has the purpose or effect of causing damage to or in any way hindering our business operations or generating or increasing a liability on us, including without limitation any tax, levy or duty collecting authority;
- bet on, or manipulate any individual Market in a manner which we believe has the purpose or effect of adversely affecting the integrity of the Exchange or any Market;
- transmit information that assists in the placing of bets or wagers on any sporting event or contest from any territory where it is illegal to do so; and/ or
- procure or otherwise arrange, whether directly or indirectly, for a third party to transmit information that assists in the placing of bets or wagers on any sporting event or contest from any territory where it is illegal to do so.
You will not attempt to use the Exchange to deliberately transfer money from one Mountbet account to another by attempting to match bets on a Market with another account through collusion.
You will inform us as soon as you become aware of any errors in calculations with respect to any betting transaction. We reserve the right to declare null and void any bets which are the subject of such an error.
You will not disguise or interfere in any way with the IP address of the computer you are using to access the site or otherwise take steps to prevent us from correctly identifying the actual IP address of the computer you are using whilst accessing the site.
You agree it is your responsibility to account for any tax or duty imposed on you as a result of any of your betting transactions.
You agree that you will not access any other Mountbet account to use any of our services or products from which you have self-excluded, during the period of any such self-exclusion. You will inform us as soon as you become aware of any errors in respect of any player protection mechanisms we make available to you. If you do not inform us when you become aware of such errors, then we shall not be liable for any losses which you may suffer.
You will not make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks in connection with the forums or any other part of our site including within your own username or other information contributed to our site.
You authorise us, at any time, to use any means that we consider necessary to verify your identity and creditworthiness with any third party providers of information.
We reserve the right to record all telephone calls to and from Mountbet and to monitor all information relating to betting activities for which purposes you consent in accordance with applicable legislation.
You agree to indemnify us and hold us harmless in respect of the release of any personal (or other) data pursuant to this Agreement.
Conditions relating to betting
Operation of our Services
You are responsible for understanding the contents of our site and the operation of the Services and we reserve the right to change the format of the Services in order to enhance such Services.
We may determine when the Markets are open for betting and may close the Markets at any time in our absolute discretion. Though we will at all times use reasonable endeavours to settle Markets as quickly as possible, we give no assurances as to the timeframe in which Markets will be settled.
You are entirely responsible for the information that you provide to us concerning the offer that you wish to place. We will not enquire into the reasonableness of any offer that you may make. We will not be liable for incorrect entries made by you, including data input errors with respect to the odds, price or stake on offer, or incorrect bet requests communicated by you to a Mountbet Operator. If a Mountbet Operator repeats back your bet request incorrectly, it is your responsibility to correct the bet request and inform the Mountbet Operator of the error. Once you have confirmed the bet request to the Mountbet Operator (whether or not that was the original bet that you requested) and your bet is matched, you will be liable for that bet if it loses.
Mountbet may, in its sole and absolute discretion, decide to suspend betting on a Market at any time (even if such suspension is earlier than anticipated by our Exchange Rules and Regulations [and/or Sportsbook Rules and Regulations]). In the interests of maintaining integrity and fairness in the Markets, Mountbet may also void certain bets in a market or void a whole Market in its entirety.
You should be aware that some customers make use of programs designed to automatically place bets within certain parameters set by them (e.g. to back or lay at a certain price) (“bots”). These bots may be active in any or all Markets at any time and you should not assume that you can place bets on quiet Markets that will not be automatically matched simply because the Market otherwise appears quiet. Additionally bot users should be aware that bots might be prone to exploitation by other customers.
Cancellation, Termination, Suspension and Breach
We may restrict your access to Mountbet, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any unmatched bets or cancel and void any outstanding or matched bets in our absolute discretion without cause at any time including if:
i.1.1. Failure to Submit KYC Document within 28 days from the date of registration.
i.1.2. there is a technological failure;
i.1.3. we suspect that you are engaging in illegal or fraudulent activity;
i.1.4. we suspect that you have (or may have) breached any part of this Agreement;
i.1.5. we suspect you are acting in a manner that is detrimental to the conduct of our business or which may result in legal liability for you, us or third parties;
i.1.6. we suspect that your account’s ‘public market data’ usage (‘public market data’ includes market prices, traded volumes and market depth) could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator);
i.1.7. we suspect that you may be having difficulties obtaining credit; or
i.1.8. we have the right to do so as set out in our Exchange Rules and Regulations or [Sportsbook Rules and Regulations]
In relation to any cancelled or void bets, we reserve the right to request you to any money in your account relating to these bets be paid to us. If there are insufficient funds in your account, demand that you pay us the relevant outstanding amount relating to these bets.
Gambling by those under age
If we are notified that you are under 18 or were under 18 when you entered into any betting transactions on our site (“under age”):
i.1.1. we will immediately prevent you from entering into any betting transactions or making any withdrawals from or use of your account;
i.1.2. we will investigate the claim that you are or were under age, including whether in fact you have been betting as an agent for or at the behest or on behalf of another person;
i.1.3. if we find that you are or were under age, all winnings which have accrued and remain in your account or which are otherwise due to be credited to your account should be paid to us; and
i.1.4. we will return to you all stakes which were placed by you while you were under age.
Cancellation of an offer for a bet
You may cancel unmatched bets at any time either by:
1. requesting a cancellation of the relevant offer in the relevant section of the relevant Market on our site; or
2. by instructing a Mountbet Operator to request a cancellation of the relevant offer.
Your cancellation of an unmatched bet becomes effective once we send you confirmation of the cancellation. In the event that your cancellation request is not received and processed in good time, you acknowledge that your offer may remain outstanding and available for acceptance.
You may not be able to cancel your offer if your bet has been partially or wholly accepted during the interval between your submitting your cancellation request and our confirming your cancellation. In this case, your original offer, or part thereof, will be validly accepted and the bet will be concluded.
When you amend an unmatched bet you are effectively cancelling that bet and submitting a new bet at the amended stake or odds.
We will cancel any offers for bets that remain outstanding at the time that we close a Market.
Minimum and maximum bet stakes
Depending on the product or type of market you are betting on and depending on the currency that you are betting in, there are minimum bet sizes that apply. These minimum bet sizes are subject to change and may differ depending on what services is used. You are not permitted to place bets or try to place bets that are below the minimum bet size threshold and doing so may result in your account being permanently closed.
Your betting limit is represented by the lesser of: (i) your ‘Available to Bet’ balance shown in your account and (ii) your ‘Exposure Limit’ (which is available in the “Account Summary” tab in “My Account”). However in the event that we process an offer for a bet or the acceptance of a bet in an amount outside the applicable thresholds, such bet will nevertheless stand.
Subject to these General Conditions and any applicable Specific Conditions we will settle Markets in accordance with our Exchange Rules and Regulations and/or [Sportsbook Rules and Regulations]. We reserve the right to reverse or amend settlement in the event of a Market being settled incorrectly. This may lead to amendments being made to your account to reflect changes in Market settlement and if there are insufficient funds in your account we may demand that you put funds into your account to address the outstanding balance.
Any amount of winnings or losses relating to your bets on a Market will be rounded to the nearest two decimal places. If the amount ends in 0.5 it will be rounded up.
Conditions relating to us
Commission and payment structure
We charge a commission calculated by reference to your net winnings on a Market. Your stakes for bets placed on the Exchange are therefore not relevant for the calculation of the commission you pay. In particular, these stakes do not represent remuneration for the Services in connection with the Exchange.
In certain specified circumstances, you may also incur certain other charges. Please refer to Mountbet Charges in the About Us section which sets out in detail how all commission and charges are calculated.
We reserve the right to amend our policy as set out in Mountbet Charges as amended from time to time.
We will calculate the amounts that you owe us and deduct such amounts from your account and will pay such amounts to us.
Any amounts owed to us will be rounded to the nearest two decimal places. If the amount ends in 0.5 it will be rounded up.
Matters beyond our reasonable control
Without prejudice to our obligations contained within the various laws and regulations of the jurisdictions where we are licensed, we are not liable for any loss or damage that you may suffer because of any: act of God; power cut; trade or labour dispute; act, failure or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party or otherwise outside of our control. In such an event, we reserve the right to cancel or suspend our services without incurring any liability.
We are not liable for the failure of any equipment or software howsoever caused, wherever located or administered, or whether under our direct control or not, that may prevent the operation of the Services, impede the placing of offers for bets or the matching of bets, or prevent you from being able to contact us.
Please be aware that if you place a bet with the intention of subsequently placing a separate bet to reduce the liability incurred by the initial bet (including by using Mountbet’s ‘Cash Out’ functionality), there can never be a guarantee that the Services will be available at the point you wish to place the subsequent bet (this is the case regardless of whether or not the unavailability of the Services is due to a matter beyond our reasonable control).
We will not be liable for any failure to perform by a third party to our Agreement.
You agree to indemnify and hold us and our associated companies, affiliates, officers, directors, agents and employees harmless from any liabilities, claims, losses or demands made by any third party arising out of your breach of this Agreement (including documents incorporated by reference) or out of your violation of any law or the rights of any third party.
You acknowledge that Mountbet and its affiliates will hold information with respect to your identity, including but not limited to your name, address and payment details. You agree that we rely on this information in entering into this Agreement and you agree to hold us harmless against any falsehood or inaccuracy contained in the information you provide us.
Limitation of liability
We exclude all representations and warranties as to the satisfactory quality and/or fitness for its intended purpose and/or accuracy and completeness of the Services.
We will not be liable to you for any loss that you may incur as a result of misuse of your password, and we accept no liability resulting from its unauthorised use, whether fraudulent or otherwise.
In no event will we, or any of our suppliers, accept any liability however arising for any losses you may incur as a result of using the Services. Under no circumstances will our liability under this Agreement or for breach of contract, tort, equity or otherwise exceed your exposure limit as specified in your account. Under no circumstances will we be liable for any indirect, special or consequential damages, loss of profits (direct or indirect) or the benefit of any bet arising from breach of contract, negligence, equitable duty (including for the avoidance of doubt in relation to any bet(s) or Market(s) voided by us) or other liability even if we had been advised of or known (or should have known) of the possibility of such damages or loss.
Nothing in this Agreement excludes our liability with respect to death and personal injury resulting from our negligence, or that of our employees, agents or subcontractors.
Right of set off
We may at any time, without notice to you, set off any liability owed to us or to our customers by you, including (without limitation) in relation to any Mountbet account in your name or which we believe to be under your control:
a) against any funds held in another Mountbet account in your name or which we believe to be under your control in accordance with the terms of the Trust Deed; and/ or
b) against any liability that we determine that you have to us in pursuant to these Terms and Conditions, including (without limitation) pursuant to the Mountbet Charges.
Conditions relating to other services
From time to time Mountbet may provide you with access to various information and content. This may include form data, results, video streaming, current scores, time elapsed, and other information relating to a sporting event. Such information may be supplied:
1) via our site (including micro-sites and as part of any runner data and/or results service), emails or any other means of communication; and/or
2) via links to third party websites.
Such information is described in these Terms and Conditions collectively as the “Information”.
The Information provided is sourced by Mountbet from a third party. Although some Information may be described as “live”, or it may be implied that such Information is “live”, you should be aware that this data may be subject to a time delay. The Information may also be inaccurate. The Information is supplied “as is” and is provided for guidance only. To the fullest extent permitted by law, Mountbet makes no representations or warranties of any kind, including but not limited to, the accuracy, quality, completeness or timeliness of the Information.
If you rely on the Information to place bets, you do so entirely at your own risk. Mountbet shall not be liable for any action taken or not taken by you as a result of your reliance on the Information or for any loss or damage (direct or indirect) suffered by you as a result of your use of the Information.
Any links to third party websites do not constitute an endorsement by Mountbet of any products or services available on such websites. You use such websites at your own risk and Mountbet takes no responsibility for the content on, or use of, such websites.
You may not assign any part of this Agreement without Mountbet’s written consent but Mountbet may assign any or all of this Agreement to any third party at any time without notice to you.
In the event that any provision of this Agreement is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of this Agreement shall not be affected.
In the event of a dispute arising between us and you, we each agree to follow the procedure set out in our Dispute Resolution policy as amended from time to time.
We reserve the right to make changes to our site and all guides and policies included on our site, including this Agreement at any time. You will be subject to the guides, policies, conditions and agreements in force at the time that your bets are matched. It is therefore your responsibility to check the guides, policies and this Agreement from time to time to ensure that you agree with them, and your continued use of the Services will be deemed to be your acceptance of any changes we may make.
Communications and Notices
Communications and notices to be given by you to us under this Agreement (other than those exchanges of information occurring in the normal operation of the site) should be provided to us as set out in the Contact us section.
English Language Version
This Agreement has been prepared in various languages other than English for reference only. In the event of any differences between the English version of this Agreement and any non-English versions, the English version shall prevail.
This Agreement and the terms expressly incorporated into them constitute the entire and only agreement between the parties with regards to its subject matter and each party confirms that it has not been induced to accept this Agreement in reliance upon, nor has it been given, any warranty (including in particular any warranty as to merchantability, fitness for purpose or uninterrupted functionality), representation, statement, assurance, covenant, agreement, undertaking, indemnity or commitment of any nature whatsoever other than as are expressly set out in this Agreement and, to the extent that it has been, it unconditionally and irrevocably waives any claims, rights or remedies which it might otherwise have had in relation thereto.
No failure or delay by a party to exercise any of its rights under this Agreement shall operate as a waiver thereof and no single or partial exercise of any such right shall prevent any other or further exercise of that or any other right.
Governing Law and Jurisdiction
Terms and Conditions will be governed by the laws of Curaçao and the courts of Curaçao have non-exclusive jurisdiction in relation to all disputes under these Terms and Conditions.
Specific Conditions for customers betting on the Exchange
Sports Target BV (“Mountbet”) provides an exchange upon which our registered customers can bet with each other (the “Exchange”) on the various markets available on our site (“Markets”).
If your betting transaction is covered by these Specific Conditions, references to “Mountbet”, “we”, “us” and/or “our” in these Specific Conditions and in the General Conditions are to Sports Target BV.
By entering into any betting transactions on the Exchange, you agree to be bound by these Specific Conditions as well as the General Conditions (together “the Agreement”).
You will at all times act in good faith in relation to the counterparties to your bets struck through the Exchange and such counterparties will be able to enforce this duty directly against you. In particular you will not place bets on the Exchange in breach of any sporting rules, regulations or code of conduct which apply to you.
We may, at our sole and absolute discretion, provide you with details of any counterparty to your bets, only if we are satisfied that such counterparties have acted in breach of their duty of good faith. For this purpose, you explicitly consent to the release of your personal data in accordance with all applicable laws.
Operation of the Exchange
We reserve the right to refuse to post your offer on our Exchange without giving prior notice.
We may restrict you from using programs designed to automatically place bets within certain parameters (e.g. to back or lay at a certain price) (“bots”) either generally or in relation to any specific bot if we believe that you have used a bot:
i. to the detriment of our business;
ii. to place bets on, or manipulate, any Market which has the purpose or effect of adversely affecting the integrity of the Exchange or any Market.
You may not nominate individuals to be counterparties to any of your offers for bets.
Governing Law and Jurisdiction
These Terms and Conditions will be governed by the laws of Curaçao and the courts of Curaçao have non-exclusive jurisdiction in relation to all disputes under these Terms and Conditions.
Third parties do not have the ability to enforce any part of this Agreement save in respect of the rights of counterparties to enforce your duty of good faith directly against you. This Agreement, may however be varied at any time without the consent of any counterparties to any bets struck through the Exchange.
These Specific Conditions have been prepared in various languages other than English for reference only. In the event of any differences between the English version of these Specific Conditions and any non-English versions, the English version shall prevail.
Last updated: 2nd December 2020.