Preguntas Frecuente



Una plataforma de apuestas es un espacio en el que los clientes pueden apostar sobre el resultado de ciertos eventos ofreciendo y aceptando probabilidades directamente con otros clientes. Las plataformas de apuestas ofrecen las mismas oportunidades de apostar que un corredor de apuestas, con unas cuantas diferencias. Puedes comprar y vender el resultado; puedes comerciar en tiempo real durante el evento, y puedes salirte para minimizar tus pérdidas o asegurar una ganancia. Los corredores de apuestas obtienen ingresos ofreciendo probabilidades menos eficientes, con lo cual se genera un margen de ganancia para ellos. Las plataformas de apuestas obtienen ingresos, normalmente, cobrando una tarifa de transacción por poner su plataforma a disposición de los clientes, posibilitando las transacciones de apuestas y resolviendo las apuestas.

Mountbet Popular Questions

Opening an account

On the website, you will find our ‘Join Now’ button. Choose a username, password, enter your details, agree to T&C’s and then press submit. On verification of the same you shall get an account activation email and you can enjoy all the features of Mountbet.

Closing an account

If you wish to close your Mountbet account, please contact our Customer Service Department at

Managing account details

To update your personal information go to My Account> About you> Click Edit information.

Account limits

If you want to customise your deposit limits, please contact our Customer Service Department at for further assistance.

Getting verified

In order to fulfil all requirements for our verification process you will need to login to your account and click Submit KYC document tab and upload a copy of one document of each of the following categories:

Personal Identification – one photo ID from the following list:
– Passport
– Driving license
– National Identification card

Address Verification – one of the following:
– Utility Bill (less than 3 months old)
– Tax Bill (less than 3 months old)
– Copy of Bank Statement – (less than 3 months old)

Password and login issues

If you have forgotten your log in details then click the forgot password/username link found on the top right hand corner of the website and follow instructions to retrieve your password and access your Mountbet account. If you are unable to retrieve your password, please contact us for assistance at


You can fund your Mountbet account using a wide range of payment methods including debit and credit cards, bank transfers, prepaid vouchers or e-wallet systems. For a full list of all payment methods and related information, please refer to our Payment Methods.

Depositing into your account

To make a deposit into your Mountbet account, please click ‘deposit funds’ located beneath your username or by clicking the drop down menu next to your username and choosing ‘Deposit’. You can then choose your preferred payment method and proceed with your deposit.

Withdrawing from your account

To withdraw funds from your account go to My Account > Withdraw Funds and proceed with the transaction.

Account balance

Your account balance is displayed in the top right corner of the website. You can also view your account balance via ‘Account Statement’ by clicking on the drop down menu located next to your username.


At Mountbet, the security of your account and personal information is a top priority. Our security team is always looking for proven methods and new ideas to ensure that our security systems are world-class. Read our Privacy Policy and Security sections to find out about some of the initiatives we are already taking to help protect you online.


Mountbet has an experienced Fraud Prevention Team to combat any fraud (mainly related to stolen credit cards) and to identify any suspicious behaviour on the website. Crucially, every transaction on Mountbet is recorded and our teams use analytical tools to monitor betting activity. As part of our code of conduct, we make thorough “know your customer” checks on all our users, to verify their age, identity and that they are the rightful owner of the credit cards being used to fund their accounts. Mountbet will suspend accounts should the Fraud Prevention team have any concerns.

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